Platform of  "Packaging"

1.1 “Platform” means the MakePackage system (www.package.co.th) by BEST SOLUTION (THAILAND) CO., LTD.
1.2 “Supplier” means any individual or legal entity registered to offer products or custom-print services through the Platform.
1.3 “Buyer” means any user who purchases products or services through the Platform.
1.4 “Product/Service” means packaging items or custom-print services provided by Suppliers on the Platform.
1.5 “Commission Fee” means the service fee payable by Suppliers to the Platform upon a successful sale as defined herein.

2.1 Suppliers must provide true, complete, and up-to-date information.
2.2 Suppliers must submit identity or corporate documentation, and any required business licenses, as requested by the Platform.
2.3 Once all documents are verified, the Platform will activate the Supplier account within 3–5 business days.

3.1 Suppliers may list products and services at no listing fee, subject to package limits.
3.2 All listings must:

• Comply with Thai laws (e.g., Consumer Protection Act, Copyright Act).
• Be genuine, first-hand products or legitimate custom-print services.
• Not infringe on third-party copyrights or trademarks.
• Not be duplicate listings.

3.3 Suppliers must clearly specify product details (dimensions, materials, minimum order quantity, lead time, etc.).

4.1 Listing products on the Platform is free. Commission Fees are payable only when a sale is completed.
4.2 Commission rates vary by product category and are published in the Supplier dashboard.
4.3 Participation in promotional campaigns may incur additional commission beyond the published rate.

5.1 Suppliers must confirm new orders within 24 hours of payment.
5.2 Suppliers are responsible for fulfilling orders according to agreed terms, including method, timing, and costs.
5.3 Suppliers must update order status (e.g., shipped, delivered, cancelled) on the Platform immediately.

6.1 Funds will be released to the Supplier’s wallet when the Buyer confirms receipt and satisfaction.
6.2 The Platform will transfer funds to Suppliers within 7 days of confirmation, with weekly disbursements (e.g., every Tuesday).

7.1 Suppliers must publish a clear return and cancellation policy (conditions, timeframe, shipping costs).
7.2 Return or cancellation requests must be addressed within 48 hours.
7.3 Failure to comply may result in the Platform refunding the Buyer and recovering costs from the Supplier.

8.1 No illegal or infringing products.
8.2 No false or misleading information.
8.3 No excessive pricing or hidden fees.
8.4 No promotion of gambling, alcohol, or other prohibited items.

10.1 Suppliers may request account termination via the Platform.
10.2 All outstanding orders must be completed or cancelled before closure.
10.3 Remaining wallet balances will be paid out in the next scheduled disbursement.

11.1 The Platform reserves the right to amend these Terms at any time.
11.2 Changes become effective upon posting; Suppliers will be notified by email or Platform announcement.

These Terms are governed by the Thai Computer Crimes Act B.E. 2560, Copyright Act B.E. 2537, and other applicable Thai laws.

If you have any questions, please contact our Supplier Support team:

Best Solution (Thailand) Co., Ltd.
599/30 Ratchadaphisek Road, Chatuchak, Chatuchak, Bangkok 10900
Email: contact@package.co.th
Phone: 02-192-1740-1 (Mon–Sat, 8:30–17:30)

By registering as a Supplier and listing products or services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.